Overview
The Kumasi Educational Institute is a secondary school in Kumasi with 300 students and 25 staff, offering e-learning for grades 7-12. The institute introduced online classes to adapt to modern education demands but faced connectivity issues.
The Challenge
Outages during peak class hours (8 AM-2 PM) disrupted online lessons and exams, affecting 150 students daily. This led to GHS 15,000 quarterly losses from rescheduling and lost instructional time, impacting academic progress.
The Solution
The institute used Boldnet’s Downtime Calculator to assess the impact, then adopted a backup service with a dedicated fiber line and automatic failover. This ensured connectivity even during local network failures.
The Results
With 98.5% uptime, the school saved GHS 13,500 quarterly, enabled uninterrupted virtual classes, and improved student performance by 15% in online assessments. Teachers reported a 40% reduction in technical support requests.
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