Overview
The Kumasi Tech Startup is a growing technology firm based in Kumasi, employing 20 staff members. Focused on software development and client deliveries, the company relied heavily on a stable internet connection to meet project deadlines.
The Challenge
Unpredictable internet outages were disrupting client deliveries, resulting in a quarterly loss of GHS 50,000. These interruptions damaged client relationships and hindered the startup’s ability to scale its operations.
The Solution
The startup partnered with Boldnet Internet Solutions to address the issue. They first used the Downtime Calculator to assess the financial impact of outages, then implemented Boldnet’s backup internet service to ensure consistent connectivity with a focus on minimizing disruptions.
The Results
With Boldnet’s solution, the Kumasi Tech Startup achieved 98% uptime, saving GHS 45,000 quarterly. The improved reliability enhanced client retention, allowed for faster delivery times, and positioned the company for future growth in the competitive tech sector.
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